Customer Accounts and Previous Orders
We have recently changed website platforms. This allows us to provide increased security, accept additional payment methods, provide a better response time to inquiries and overall better customer experience. As a result of the migration we were not able to bring over customer accounts or previous order history. We still have full access to the old website platform, but it is not accessible for customers. If you need to re-download any of your past purchases please make an account in this store, and send me an email to firstname.lastname@example.org and we will generate a discount code for you to download all your past purchases at no charge.
NOTE: We are into busy season and are getting slammed with requests to migrate accounts, we are working through them as fast as possible. It may be a few days before we get to process your request. Please be patent. We process them in the order in which we receive the request.
We have been working on updating our original sequences to include lyrics and are going to be updating the original sequences to include HD props. Please make sure your orders are downloaded from the new store to ensure you get email updates when we release these updates.
Thank you everyone for the continued support!